You have to deliver difficult messages from time to time and need the words? Perhaps you are a manager, and need to issue directives in person. Perhaps you are in administration and need to advise someone who just won’t follow
Learning lessons, not teaching them, is our job. This is Dan’s “principle of the week.” Wow. Maybe you want to show this to that person in your life who seems determined to “teach you a lesson” and doesn’t seem to
Blog by Jean M. Schmith Table-pounding, yelling, and name-calling are how toddlers express anger and frustration. Why do kids engage in table-pounding? They need ATTENTION. They are saying “Hey, I have a need and you’re ignoring it.” So parents turn
Do you encourage the listener’s self-talk by the WAY you present your message? For one reason or another, you are about to initiate a difficult conversation– Should you just jump right in? Perhaps before you begin, you should consider that
Revenge is a common motive for action. But should it be? Does it help the person seeking revenge? Does it result in in satisfaction and stress-relief–and perhaps catharsis? Does it strengthen interpersonal relationships? I don’t think so. I believe that
Are there condescending people in your life? Would you like a simple tactic that will shine a light on these people, and their behavior, and encourage them to take their bullying and mean selves somewhere else? Dan will give you
Negative people–they’re everywhere Are you transforming your environment or are negative people transforming YOU? This Communication Skills Training post is taken from Dan’s book Energy Vampire Slaying: 101, and deals with how to handle severely negative people called THE NEGADDICTED.
The Diplomatic Decline is the Definitive NO! Do you have trouble saying no–and then regret that fact–when you realize you’ve committed to something you don’t want to do? Then read the letter below from Confused in Cleveland, and Dan’s detailed
Who is the sniper in your office? Say it isn’t YOU (right?) Dear Dan: I am working with someone (another female) that has a very twisted, sick sense of humor. All of her jokes are usually at someone else’s expense.
Civil Discussions: LIGHT CASTS OUT DARKNESS We must be a light to the world if we want to engage in civil discussions instead of hostile ones. Darkness is the absence of light, and when light shines in the darkness, DARKNESS