CUSTOMER SERVICE TRAINING RESOURCES AND TIPS FOR THE SAVVY CUSTOMER SERVICE PERSON Do you ever wonder, when speaking with a customer service rep who is taking a long time to bring up your information, WHY it is taking so long?
This is a Free Complete Online Communication Skills Training Course Lesson brought to you by Dan O’Connor Training. In today’s tactical effective communication skills training lesson, you’ll receive an audio, video, and even an
To Transform or To Conform: That is the question “If you communicate tomorrow the same way as you communicated yesterday, you will have the same results tomorrow as you had yesterday. Want different results? Change the way you communicate.”–Dan O’Connor There
End those awkward pauses with one quick and easy phrase– Watch this 2-minute video to learn the open-ended conversation starters that will give you the confidence to start right in talking to the stranger you just met or the teacher
Teenage sexting and other issues– How do you handle them when it’s someone you care about or for whom you have responsibility? This communication skills training course episode deals with finding out that someone you care about (and/or have responsibility
50 lessons = 50 Audios + 50 Videos + 50 Materials Packages including flash-cards This communication skills course is available for Instant Download Bonus: Full online access is also included to access any lesson any time from any
Would you like people to think of you as more fascinating when you talk? In this free communication skills training course online, you'll learn the 3 secrets to sounding more fascinating when you talk--and the best part is you can use it starting today! click for more..
What is Emotional Intelligence and how does it relate to your communication skills? Everybody knows what IQ is, but fewer people know what EQ (emotional intelligence) is, and how EQ relates to your success in life. Since EQ is every
The Interview: 5 Quick Tips for Landing That Job If you can’t get through the interview, it doesn’t make any difference how many skills you’d bring to the job, because you won’t get the job. Communication training isn’t just for
Criticize positively? YES YOU CAN! When it comes to professional communication skills, most people have trouble with the whole, “constructive criticism” thing. If you want to be a truly polished, savvy communicator at work, this is one communication skill